mZapp CRM
mZapp CRM is a software designed to share information of an enterprise to fulfill goals of meeting long-term customer satisfaction. It is built with much expertise and market study for effective control of business strategy execution in order to retain customers and increase customer loyalty & profitability. Our CRM software helps in business development and marketing efforts to reap the maximum possible benefits from the business partnerships. It is a centralized place for employees to access the enterprise-related functions.
Key features
- User friendly interface to create and manage customer information efficiently
- Facility to track the progress of each customer transaction from initial contact, close of sale up to post-sale support
- Instant access to currency rates, suppliers
- Helps to identify common support issues and customer needs
- Facilitates product wise sales analysis
- Tracks information on prospective customers
- Configurable vendor wise product cost prices
- Facilitates task tracking and activity tracking
- Identify top customers, open potentials, prospect accounts, open quotes at a single click
- Custom alerts to automatically notify individuals of critical business events
- Maintains a history of all activities
Benefits
- Increases customer service levels & customer satisfaction
- Facilitates collaboration across your team
- Make users more efficient in their activities
- Provides accurate, real time inventory data
- Increased accountability and easy tracking of transactions