Products
MindZen offers web-based modular & integrated business solutions which focus on supporting key business requirements with less expensive IT infrastructure. Our meticulous background work with a detailed study and analysis by specialized resources & domain experts help MindZen to adapt and become native to the industry requirements.
We provide robust web-based ERP solution for the following vertical:
- mZapp Insurance Broking
- mZapp Policy Administration System
- mZapp Payroll Management System
- mZapp CRM
- mZapp Claims Management System
- mZapp Learning Management System
- mZapp Dynamic Reporting
An enterprise-class insurance broking management and control system that integrates all major broking activities backed by extensive features.
mZapp Insurance Policy Administration System (PAS) offers you a comprehensive enterprise class solution to meet the challenges of complex and frequent changes in the Insurance industry.
Handles various requirements of Human Resource management.
Develops business strategy in an enterprise wide level.
mZapp Claims Management system is an end-to-end solution that is capable of handling the entire claims flow for General Insurance Industry. It can initiate, track and manage claims information for a stand alone claims company or a General Insurance company. It comes loaded with a mobility module that will help in integrating hand held devices with the base system. It can even register On Account Payments, Long tail, Final settlement and other financial dependencies.
The Claims Management System also comes loaded with our basic CRM for customer relationship management, Dynamic Reports, and other interfaces that might be needed to talk to a finance system at the back-end. The powerful Admin module that comes with it is capable of providing a functional multi-location hierarchy, trigger alerts based on events and more.
mZapp LMS is an open source based Learning Management System (LMS) that is very simple to implement and use. mZapp LMS has ben built with the experience of creating a learning platform for students. mZapp LMS has many features expected from an e-learning platform, plus some original innovations. In contrast with the ‘Top-Down’ method of learning, mZapp LMS encourages an interactive and collaborative method that makes pedagogy all the more interesting. mZapp LMS can be used in many types of environments such as in education, training and development, and business settings. mZapp LMS is modular by nature and its functionality can be extended by additions and modifications.
Generates various reports for quality decision making.
We believe in continuous development of custom solutions to serve the needs of customers across various verticals. Following are some of our products under development:
- mZapp Asset Management
- mZapp Channel Management
- mZapp Incentive Management
- mZapp Help Desk
mZapp Asset Management is web-based software engineered to provide a scalable, customizable, easy-to-use solution for any asset tracking need. You can reduce service and maintenance costs; improve asset reliability and availability; ensure compliance through accurate reporting; and finally provide everyone involved in service delivery and asset maintenance with a simplified, common, integrated view into all service-related activities.
Channel Management is the organization of the ways in which companies reach and satisfy their customers. Channel management involves much more than just physical distribution, and has been described as management of how and where a product is used and of how the customer and the product interact. mZapp Channel management touches on the underlying processes for identifying key customers, communicating with them, and putting in place a process driven methods of managing them.
mZapp Channel Management allows companies to market and sell more effectively through indirect channels, strengthening the bond between vendor and partner. It is designed from the scratch with unique partner-centric methodologies that focuses on channel processes, that returns the highest possible profits with optimal partner effort.
mZapp Incentive Management is Mindzen’s solution for sales performance management. It adds more value than just a simple incentive calculator and tabulator,it is an affordable, easy to use, solution that helps companies align their sales team with corporate sales goals, encourage them to meet and exceed sales targets, and provide the managers with real-time visibility into key performance metrics.
It provides a single point solution for incentivizing good performance and also isolate process bottlenecks. It also includes compensation plan design and modeling, commission expense forecasting, interactive performance dashboards, custom reporting and performance analytics.
Tracking help desk issues and customer service inquiries can be a challenge when you are not equipped with the right kind of tools and of course without a good web based help desk application. In today's scenario even SMEs have woken up to that reality. A good Help desk can be critical to managing customer relationships and providing good customer support.
mZapp Help Desk is fully web based and comes bundled with an Admin module that is capable of providing a fully functional multi-location hierarchy, and can trigger alerts based on specific events. It also comes with a Dynamic Reporting module that can create Reports to suit your specific needs.