Mzapp — India's Connected Insurance Broking Platform

Three purpose-built products. One platform. Designed for the way Indian insurance broking works.

What Is Mzapp?

Mzapp is an insurance broking management platform built for Indian insurance brokers. It is developed by Mindzen India Pvt Ltd, a technology company with over 20 years of experience in the Indian insurance software market.

The platform covers three product areas — Insurance Broker Software, Employee Benefits Management and Retail / POSP Management — on a shared data infrastructure, document management layer and AI intelligence system. Every product is IRDAI-aligned and designed around the operational realities of licensed Indian insurance brokers.

Proven at Scale

+
Insurance Brokers Served
Crores
Crore  Gross Claims Managed
+
Corporate Policies Administered

Join a growing network of Indian insurance brokers who have standardised their operations on Mzapp.

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Three Products. One Platform.

Each Mzapp product is built around the specific workflows of its users. All three share a common data backbone — so information entered in one product is available across the platform without re-entry or duplication.

Full-cycle broking operations for licensed insurance brokers: CRM and sales pipeline, policy administration, claims management, finance and brokerage reconciliation, document management and reporting. Built for broking firms managing direct, reinsurance and corporate accounts.

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Group health policy administration for brokers managing employee benefits programmes: plan configuration, beneficiary and enrolment management, premium reconciliation, employer and employee self-service portals, and claims coordination with TPAs and insurers.

End-to-end management for POSP distribution networks: onboarding, IRDAI-aligned training and licensing, contact management with AI-powered business card capture, retail sales workflows, commission tracking and network performance analytics.

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Three Products. One Platform.

Each Mzapp product is built around the specific workflows of its users. All three share a common data backbone — so information entered in one product is available across the platform without re-entry or duplication.

CRM-7879946464646

Full-cycle broking operations for licensed insurance brokers: CRM and sales pipeline, policy administration, claims management, finance and brokerage reconciliation, document management and reporting. Built for broking firms managing direct, reinsurance and corporate accounts.

employee-benefits-sh-655648856

Group health policy administration for brokers managing employee benefits programmes: plan configuration, beneficiary and enrolment management, premium reconciliation, employer and employee self-service portals, and claims coordination with TPAs and insurers.

Mzapp Retail / POSP Management

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End-to-end management for POSP distribution networks: onboarding, IRDAI-aligned training and licensing, contact management with AI-powered business card capture, retail sales workflows, commission tracking and network performance analytics.

AI-Powered Intelligence Across the Platform

Practical AI. Built Into the Workflows That Matter.

AI in Mzapp is not a roadmap commitment or a marketing claim. It is a set of specific, working features embedded directly into the platform workflows where automation delivers the most immediate value — from capturing a client's contact details off a visiting card to extracting policy data from a scanned document.

Every AI capability in Mzapp is designed to reduce manual effort at the point of data entry, improve information quality and give broking teams more time for client relationships.

Business Card Extraction [Retail / POSP]

✨ AI-Powered: Photograph a visiting card on a mobile phone; AI extracts name, organisation, designation and contact details directly into the POSP contact management system.

Policy Data Extraction [Broker Software + Retail / POSP]

✨ AI-Powered: Upload a policy document image or scan; AI reads and extracts coverage details, insurer, premium and validity, updating the record automatically — no manual re-entry.

Organisational Analysis [Retail / POSP]

✨ AI-Powered: Enter an organisation name; AI scans targeted external sources and builds a structured prospect profile within the platform — instant intelligence without manual research.

Commission Data Extraction [Broker Software + Retail / POSP]

✨ AI-Powered: AI processes commission data for motor and health products — calculating broker income earned and insurer-payable commission across parameter combinations.

Training Module — AI Quiz Generation [Retail / POSP]

✨ AI-Powered: Built-in training content is summarised by AI and automatically converted into quizzes — supporting POSP onboarding and ongoing learning without manual content development.

Document ChatBot — RAGFlow

◷ Coming Soon: Query platform documents and retrieve information through a conversational interface across all three products.

Voice Bot Support

◷ Coming Soon: Voice-based queries and workflow assistance for brokers, HR teams and POSP agents across all products.

IRDAI Compliance & Data Security

Mzapp is designed to support licensed insurance brokers operating under IRDAI regulatory requirements. Role-based access controls, configurable data governance settings and complete audit trails are built into every module. Record-keeping workflows, documentation management and compliance reporting are structured to align with IRDAI guidelines for direct brokers, reinsurance brokers and composite brokers.

All data is stored with robust access controls and encryption. On-premises deployment is available for brokers with specific data residency requirements.

Mzapp is not a generic CRM adapted for insurance. It is a platform designed from the ground up around how Indian insurance brokers, POSP networks and HR teams work — informed by over 20 years of hands-on experience in the Indian insurance technology market.

Mindzen India Pvt Ltd has worked with insurance brokers across India on software deployment, digital transformation, AI-powered automation and data extraction. Mzapp is the product of that experience.

What Our Clients Say

"Simple, easy to use — the team delivered."

" With reference to the above, we wish to inform you that our website www.tvsinsurance.in has come out well-simple and easy to use. We thank the team for the good work. "

V Gurunathan, CEO - TVS Insurance Broking Ltd.

"I would like to express my happiness and appreciation."

"I have gone through and evaluated the latest version of mzapp insurance and I would like to express my happiness and appreciation on the functioning of the software. "

N Raveendran, Managing Director

Start with a Free Demo

See Mzapp working with your specific business in mind. Our team will walk you through the product areas most relevant to your broking operation — no generic product tour, no commitment required.

Frequently asked questions

+ Can an Insurance Broking CRM integrate with other software systems used in my brokerage?
+ Can I customize an Insurance Broking CRM to suit the specific needs of my brokerage?
+ Can I try out an Insurance Broking CRM before making a purchase?
+ Can you host on our in-house sever?
+ Does Mzapp offer employee benefits management software?
+ How can an Insurance Broking CRM benefit my insurance brokerage business?
+ How much does an Insurance Broking CRM cost, and are there different pricing plans available?
+ How secure is the data stored in an Insurance Broking CRM?
+ Is an Insurance Broking CRM easy to use for someone with limited technical knowledge?
+ Is training and support provided for users of an Insurance Broking CRM?
+ We already have a CRM–Can your backend application work with that?
+ What AI capabilities does Mzapp Retail-POSP include?
+ What features does an Insurance Broking CRM typically include?
+ What is an Insurance Broking CRM?

If you have any more questions, send us an email at sales@mindzen.com or utilize the chatbot.

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